Troubleshooting an Oven That Won’t Turn Off: Causes and Effective Fixes

Troubleshooting an Oven That Won't Turn Off

Experiencing technical issues with your oven, particularly when it refuses to shut off, can be quite alarming. While it’s not a common occurrence, there are various mechanical problems that may be causing this issue. These include a faulty control board, thermostat, broiler, or relay board. In many cases, the best solution is to replace the defective components to restore your oven to proper working order. In this article, we’ll delve into the causes behind your oven not turning off and provide you with effective fixes to resolve the problem.

Causes and Fixes for an Oven That Won’t Turn Off

If your oven won’t turn off, it’s important to inspect the following parts and components.

Knobs, Dials, and Buttons

Before exploring other possibilities, start by inspecting the control knobs, dials, or buttons of your oven. Often, the issue can be attributed to debris accumulation on these controls.

Solution #1: Clean the knobs, dials, or buttons

Begin by shutting off the oven and unplugging it from the wall outlet. If the oven is hardwired, turn off the power supply to the oven via the circuit breaker in your home. Carefully remove the knobs, dials, or buttons, using a flathead screwdriver if necessary. Alternatively, you can detach the top panel of the oven to gain better access to the controls. Use a soft-bristle brush to scrub away any solid debris and grease. Reattach the knobs, dials, or buttons, and test the oven to see if the issue has been resolved.

Solution #2: Replace the knobs, dials, or buttons

While cleaning the controls, check for any signs of damage. Cracks or missing parts may prevent them from properly sending commands to the oven. If you notice damage, it’s best to replace these components with suitable replacements specific to your oven model.

Control Board

The control board serves as the interface for inputting commands into the oven. It consists of buttons, switches, or dials that allow you to control temperature, fan settings (for convection models), and baking or broiling modes. Unfortunately, the control board is susceptible to mechanical issues over time.

Solution #1: Clean the inside of the control board

The control board can accumulate soot and debris from the stove range, which might interfere with its functionality. Cleaning the control board can often resolve the problem.

Here’s how you can clean the control board:

  • Turn off the oven.
  • Remove the back panel of the control board. In some oven models, you may need to detach the top panel of the oven to access it.
  • Look for any solid debris inside the control board and use a soft-bristle brush to scrub it off.
  • Inspect the control board for any signs of damage before reinstalling it.
  • If there is no clear damage, reinstall the control board in your oven.
  • Test the oven to check if the issue has been resolved.

Solution #2: Replace the control board

If you notice any irreparable dark spots on the control board that cannot be cleaned, it is likely that the control board is faulty and needs to be replaced.

To install a replacement control board, follow these steps:

  • Turn off the oven.
  • Detach the current control board.
  • Take a picture of the open control board to aid in reconnecting the wires correctly.
  • Disconnect the wires from the old control board and remove it from the oven.
  • Optional: If applicable, detach the old control board’s overlay and align it with the new control board.
  • Connect the wires to their corresponding positions based on the picture you took earlier.
  • Reinstall the control board, plug in the oven, and test if it turns on and off properly.

Relay Board

The relay board is an internal component responsible for regulating the voltage supplied to the oven’s heating element. It receives electronic signals from the control board to start or stop the flow of electricity to the heating coils.

Solution: Replace the relay board

If the relay board fails to receive stop commands from the control board, the only solution is to replace it entirely.

Follow these steps to replace the relay board:

  • Turn off the oven.
  • Move the oven forward to access the back panel.
  • Remove the back panel.
  • Locate the relay board, which typically appears as a rectangular box with 3 or 4 mounting screws.
  • Disconnect all cables from the relay board and unscrew the mounting screws.
  • Install the replacement relay board using the mounting screws.
  • Reconnect the cables before closing the oven’s back panel.
  • Test the oven.

Consult your oven’s documentation to locate the relay board or seek assistance from professional repair services.


The thermostat in your oven regulates the internal temperature. Once the oven reaches the desired temperature, the thermostat sends commands to the control board to limit or stop the flow of electricity to the heating coils.

In some cases, the heat from the coils may cause parts ofthe thermostat to malfunction, resulting in the oven not turning off.

Solution: Replace the thermostat

To replace the thermostat, follow these steps:

  • Turn off the oven and unplug it from the power source.
  • Locate the thermostat, which is usually positioned near the oven’s heating element.
  • Take note of the wires connected to the thermostat and their positions.
  • Disconnect the wires from the old thermostat.
  • Remove the old thermostat from its housing.
  • Install the new thermostat in the same position and reconnect the wires.
  • Plug in the oven and test if it turns on and off properly.

Broiler Element

The broiler element is responsible for generating heat in the broiler compartment of your oven. If the broiler element gets stuck in the “on” position, it can cause the oven to keep running even when you attempt to turn it off.

Solution: Replace the broiler element

To replace the broiler element, follow these steps:

  • Turn off the oven and unplug it from the power source.
  • Locate the broiler element at the top of the oven.
  • Remove any screws or brackets holding the broiler element in place.
  • Carefully disconnect the wires from the broiler element.
  • Install the new broiler element and reconnect the wires.
  • Secure the broiler element with screws or brackets.
  • Plug in the oven and test if it turns on and off properly.

It’s worth noting that oven repairs can be complex, and if you’re not comfortable with performing the troubleshooting and replacements yourself, it’s recommended to seek professional assistance. A qualified technician will have the expertise to diagnose the exact cause of the problem and resolve it safely.

Remember to always prioritize your safety when working with any electrical components. Make sure to disconnect the oven from the power source before attempting any repairs, and if you’re unsure or uncomfortable with any step, it’s best to consult a professional.